The shift to mobile apps is undeniable in eCommerce. Most brands are now focusing on creating seamless app experiences. But not all see the results they expect. Why? Because customers notice when an app feels disjointed from a brand’s identity.
Many brands fail to replicate their website experience on their app. This inconsistency hurts customer trust and engagement. The fault is choosing a Shopify mobile app builder with limited customization options.
A lack of robust customization means your app can't reflect your brand. It can’t offer tailored experiences or adapt to customer needs either. The result? Missed opportunities and lower retention rates.
In this blog, we’ll explore the top 15 customization options you should prioritize in a Shopify mobile app builder. These features will help you create an app that aligns with your brand and enhances the customer journey.
Let’s dive right in!
Why does every Shopify business need multiple customization options?
Before diving into the top Shopify mobile app customization options, it’s crucial to understand why they matter so much for your Shopify mobile app. Here are the key reasons:
1. Avoid a cookie-cutter user experience
Without robust customization options, your mobile app risks being mediocre. Generic templates might fit all businesses, but they truly serve none.
Customers will be forced into a predetermined shopping experience that may not match their needs or preferences.
For example, if you sell complex products with detailed specifications, a rigid product page layout won’t effectively show these nuances. This lack of personalization irritates customers. And you will see them going towards your competitors.
2. Doesn’t compromise on brand identity
Your app should feel like an extension of your website. Customers familiar with your website know where to find specific products and features. If your app can’t replicate that experience, you risk creating a disjointed journey.
Worse, your brand may lose its unique identity and blend into the crowd, as thousands of other businesses could be using the same generic template.
This diminishes trust and makes it harder for your store to stand out in a competitive market.
3. Gives you a higher conversion rate
Customizing critical features like product pages, cart flows, and checkout options can significantly boost conversions.
When the eCommerce app is designed for your business, it helps reduce friction points unique to your audience.
For example, a clothing retailer can prominently display a size chart button on product pages, while a store selling replenishable items might benefit from quick add-to-cart functionality on collection pages.
These small but impactful changes improve the overall shopping experience, leading to higher sales.
4. Offers promotional flexibility
Customizable Shopify mobile apps allow you to show key promotions in creative ways. Options for personalized banners, featured collections, and sale badges let you align app visuals with your marketing strategy.
For example, during seasonal sales, you can position promotional banners prominently on your homepage or spotlight time-sensitive deals across product categories. This flexibility ensures that your offers grab attention and drive purchases.
5. Allows you to display industry-specific products
The design and functionality needs of an electronics retailer differ vastly from those of a skincare brand.
For example, an electronics app might need detailed product filters, while a skincare Shopify mobile app could prioritize an interactive skincare routine builder.
Without customization options, your app risks confusing customers by presenting a generic layout that doesn’t align with your industry’s needs.
Building your app’s flow ensures it resonates with your audience and shows your products effectively.
6. Avoid unnecessary code bloat
Uncustomizable apps often come pre-loaded with features you might never use, leading to code bloat. This excess code slows down your app, impacting loading times—a critical metric, as even a one-second delay can reduce conversions by 7%. By opting for a customizable app builder, you can streamline functionality, ensuring faster performance and a seamless user experience.
Also Read: How to Optimize Your Shopify Mobile App for Faster Load Times
7. Take care of the scalability
As your business grows, your app needs to scale with you. Apps with limited customization options often become restrictive.
For example, you might want to integrate AR product previews or add new third-party tools as your business evolves.
Without customization, you may face the costly decision to rebuild your app entirely.
A scalable, customizable solution ensures your app can adapt to your growing needs without requiring a complete overhaul.
Customization options to look for in a Shopify mobile app builder
When building a mobile commerce experience, customization capabilities can make the difference between mediocre and exceptional customer engagement.
Let's explore the essential customization options available in Shopify mobile app builders.
For core user experience
1. Custom branding and theming
Your mobile app should visually reflect your brand. Look for builders that allow full control over branding elements. This includes colors, fonts, logos, and other design components. Theming options should support advanced customization, enabling you to replicate your website’s look and feel seamlessly.
Advanced theming might include:
- Gradient-based color options for modern aesthetics.
- Font pairing suggestions to maintain brand consistency.
- Custom splash screens for unique onboarding.
This ensures your app feels like a natural extension of your brand and doesn’t look like a generic template.
2. Navigation structure customization
The architecture of user navigation fundamentally shapes the shopping experience. Modern Shopify app builders provide sophisticated tools for navigation design, including:
- Hierarchical Menu Systems: Dynamic menu structures that adapt to user behavior and inventory changes
- Gesture-Based Navigation: Customizable swipe patterns and touch interactions
- Context-Aware Categories: Smart categorization systems that evolve based on user interaction patterns
- Search Integration: Seamless blending of navigation and search functionality
Studies show that optimized navigation can reduce bounce rates by up to 45% and increase average session duration by 70%.
3. Product page layouts
Your product pages should highlight the unique aspects of what you sell. Look for flexibility in product page design.
Key customization options include:
- Adjustable image galleries with zoom and 360-degree views.
- Variant selectors styled as dropdowns, buttons, or swatches.
- Adding custom fields, such as detailed specs or “frequently bought together” suggestions.
A personalized product page layout can make your offerings more appealing and help customers make informed decisions.
For engagement and conversion
4. Push notification system
Push notifications are crucial for re-engaging users. And considering that it’s one of the biggest reasons why brands want to have an app — you must be able to customize every part of it.
A good Shopify app builder offers customizable notification templates and targeting capabilities. This is to ensure that you do not bombard your customers and end up losing them.
The app builder should allow you to set customizable triggers so that your app push notifications are more impactful. No point sending it at a time when no one’s looking!
Read our guide on using app push notifications to increase sales.
5. Search functionality
Search is often the first interaction customers have when exploring products. In fact, customers who search on your app’s search bar are 2-3x more likely to convert. So you can’t be making excuses about not being able to optimize your Shopify app’s search.
Customizable search algorithms and filters are critical if you want to achieve a higher conversion rate.
When you’re choosing the Shopify app builder, look for features like:
- Synonym recognition for intuitive results.
- Custom filters based on product attributes.
- AI-powered autocomplete to predict what users are searching for.
An optimized search functionality in a Shopify app reduces frustration and helps users find what they need quickly. So they convert quickly!
6. Checkout flow optimization
The checkout process is a major factor in conversion rates. The checkout page also happens to be the page with the highest bounce rate across the eCommerce industry. If you can’t control this page, there will be a lot of abandoned carts.
But with a Shopify app builder like Appbrew, you get access to Lightning Fast Checkout. It’s the best-in-class checkout page optimized for high conversion. Load time of under 1 second eliminates the biggest friction point in the customer journey.
Key customization options:
- Removing unnecessary fields for a faster experience.
- Adding upsell options, such as warranties or complementary products.
- Supporting multiple payment methods, including one-click payments.
With Appbrew’s streamlined checkout process, you can minimize cart abandonment and increase conversions.
Also Read: How to Build Frictionless Checkout Experience in Your Shopify Mobile App
For enhanced functionality
7. Integration capabilities
Integration capabilities are a cornerstone of enhanced functionality. Your Shopify app builder should connect effortlessly with the tools you already use for operations, such as inventory management systems, customer relationship management (CRM) platforms, and analytics tools.
An ideal app builder offers APIs for advanced custom integrations, enabling you to sync your app with third-party systems and streamline workflows.
For example, syncing your CRM ensures every customer interaction is tracked across platforms, creating a unified customer experience.
8. Offline mode settings
Offline mode settings are equally important for ensuring accessibility and functionality when users have limited or no internet connectivity.
Customization options in this area allow you to control what features remain available offline.
For example, you can enable customers to browse product catalogs, access saved wishlists, and even add items to their carts while offline. This data then syncs automatically once the user reconnects.
Such features are particularly valuable in regions with unstable networks or for customers who prefer to shop on the go.
9. Multi-language support
A robust Shopify app builder allows you to manage multiple languages seamlessly, providing users with an interface in their preferred language.
This includes not only translating text but also localizing currency, date formats, and tax details to suit the user’s region.
Some builders take it a step further by offering context-specific translations, ensuring that technical terms or product descriptions are adapted to local linguistic nuances.
By investing in comprehensive multi-language customization capabilities, your app becomes more inclusive and better positioned to capture international markets.
For marketing and sales
10. Loyalty Program Features
Loyalty programs are a proven way to retain customers. Customization options allow you to tailor rewards to your audience.
Advanced options include:
- Setting custom points structures for purchases, referrals, or reviews.
- Offering exclusive perks for app users.
- Integrating with third-party loyalty platforms.
A well-customized loyalty program boosts repeat purchases and app engagement.
11. Promotional Tools
Your app should support dynamic promotional campaigns. Look for in-app promotion customization options.
Features to expect:
- Flash sale banners with countdown timers.
- Category-specific discounts or bundle offers.
- Personalized promotions based on browsing history.
These tools help you effectively communicate offers and drive sales.
12. Social Sharing Integration
Social media remains a key marketing channel. Your app builder should offer customizable social sharing options.
Consider features like:
- Sharing product pages with pre-filled captions or hashtags.
- Integrating with Instagram and TikTok for direct product tagging.
- Referral links with unique codes for tracking conversions.
Social sharing options expand your app’s reach and encourage word-of-mouth marketing.
For technical considerations
13. Performance optimization
Performance optimization is a crucial area where app customization can make a significant difference. The speed of your app affects everything from user retention to conversion rates, making it imperative to have control over factors like image compression, caching strategies, and loading behavior.
Advanced app builders allow you to define specific image compression settings, balancing quality and performance. Caching strategies can also be tailored to ensure that frequently accessed pages load instantly, even in areas with slower internet speeds.
If performance of app can’t be optimized with customizations, the app will never perform up to the mark.
14. Analytics dashboard customization
Analytics dashboard customization is another essential feature, as it enables you to focus on the metrics that matter most to your business.
Instead of being confined to a generic dashboard, a customizable option allows you to select specific KPIs such as average order value, app session duration, or conversion rates.
Advanced app builders may also offer visual tools like heatmaps to analyze user behavior, showing which parts of your app are most frequently interacted with.
With the ability to generate detailed custom reports, you gain actionable insights to refine your app strategy and increase its ROI.
15. Security settings
Security settings are paramount, particularly in the eCommerce space where sensitive customer data is involved.
Customizable security options should go beyond standard encryption to include advanced measures like biometric authentication and two-factor authentication (2FA). Biometric authentication—using fingerprint or facial recognition—adds an extra layer of security while providing users with a convenient login experience.
An app builder with role-based permissions allows you to control access levels for your team, ensuring sensitive areas like analytics or payment settings are only accessible to authorized personnel.
Shopify mobile app built with Appbrew are 100% customizable!
Every customization option we discussed in this blog, from branding and navigation to performance optimization and security, plays a critical role in ensuring your mobile app isn’t just another cookie-cutter solution.
These Shopify app builder customization options help you deliver a seamless, on-brand experience that drives customer loyalty and boosts sales.
At Appbrew, we understand how vital these customization options are to your success. That’s why every app built with Appbrew is 100% customizable. From the smallest design detail to complex functional integrations, our platform gives you the tools to create a mobile app that’s uniquely yours.
Whether you want to optimize product pages, personalize push notifications, or fine-tune performance settings, we ensure your app reflects your brand’s identity and meets your customers’ expectations.
Ready to see how it works? Book a demo today, and let’s explore how we can help your Shopify business grow with a fully customizable mobile app!
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