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Gorgias ‑ Helpdesk & Live Chat

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Gorgias ‑ Helpdesk & Live Chat


Gorgias transforms customer service into profit centers with quick responses, automation, and centralized ticket management, enhancing the shopping experience.

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of their growth.

Key Features and Services:
  • Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed

  • Get full customer context before answering, with order and conversation history

  • View, edit, and cancel Shopify orders without leaving the Gorgias customer view

  • Improve your support: Track team activity and support metrics on live dashboards

  • Instantly answer shopper questions with self-service menus — no agent required

Explore More:
  • Click here to learn more about Gorgias

  • Click here to view Gorgias's Shopify App Store Page

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